Privacy Policy

RefrigeratorHoustonRepair.com is a platform that connects customers with independent refrigerator repair technicians and refrigeration specialists in Houston and surrounding areas.

All technicians presented on the platform are real, verified technicians who confirmed they are legally authorized to perform refrigeration repair work and handle refrigerants in accordance with applicable laws and regulations.

The platform acts as an intermediary between customers and independent service providers.

We may collect the following information when you use our website:

• Name
• Phone number
• Email address
• ZIP code or service address
• Appliance information
• Photos uploaded through forms or messaging
• Service request details
• Communication history
• IP address and browser/device information

We may also collect website analytics information to improve platform functionality and user experience.

We use collected information to:

• Connect customers with available technicians
• Schedule diagnostics and repair appointments
• Respond to inquiries and support requests
• Improve our website and services
• Prevent fraud or abuse
• Verify technician activity and service quality
• Publish anonymized repair case studies and educational content

Repair cases, photos, and descriptions published on the platform may be generated from real technician submissions. Personal customer information is removed before publication whenever possible.

Technicians listed on the platform go through an internal verification process. This may include:

• Identity verification
• Contact verification
• Business or trade verification
• EPA certification or refrigerant handling authorization verification when applicable
• Review of repair experience and submitted work examples

However, RefrigeratorHoustonRepair.com does not independently guarantee the licensing status, insurance coverage, certifications, or ongoing compliance of any technician at all times. Customers are encouraged to independently confirm any required licensing, permits, or insurance before proceeding with repairs.

We may share customer information with technicians only as necessary to provide repair services, including name, contact information, address or ZIP code, appliance details, and service request information.

We do not sell customer personal information to third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may use third-party tools and services for website hosting, analytics, communication, spam prevention, advertising and remarketing, and appointment processing.

By providing your phone number and consenting to receive SMS messages from HomeFix Appliance Repair LLC, you agree to the following:

• Message frequency varies based on your service requests and appointment scheduling.
• Standard message and data rates may apply.
• Reply STOP at any time to unsubscribe from SMS communications.
• Reply HELP for assistance.
• Mobile opt-in information and phone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

Our website may use cookies, analytics tools, pixels, and similar technologies to improve website performance, analyze traffic, measure advertising effectiveness, and provide remarketing campaigns. By using the website, you consent to the use of these technologies.

We implement reasonable technical and organizational measures to protect personal information. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security of submitted data.

The website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of those third parties.

Depending on your location, you may have rights to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain communications

Requests may be submitted through the contact information listed on the website.

This platform is not intended for children under 13 years old. We do not knowingly collect personal information from children.

We may update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

For questions regarding this Privacy Policy or data usage, please visit our Contact Page.